Crew Renewal and Cancellation Policy
Closet Core Crew is a sewing subscription service available with a monthly or annual renewal option. Regardless of what day of the month you first signed up, your subscription will auto-renew on the first day of the month of the next renewal period. For example:
- If you sign up for a monthly Essential membership on May 19, the following month will auto-renew on June 1.
- If you sign up for a yearly Unlimited membership on September 27, your next renewal will happen on September 1 of the following year.
If you cancel your subscription, your membership will only remain active until the last day of the month you cancel, regardless of your renewal date. Since we add new content on the first of each month, this ensures people who have unsubscribed are not receiving content they are not paying for.
Crew Cancellation Policy
If you don't want to renew a subscription you can cancel it. To cancel or amend your subscription, simply visit your account page where you can make changes in your Membership Admin area.
- Monthly subscriptions (Crew Essential + Plus) can be canceled at any time, and will not renew for the following month.
- Annual subscriptions (Crew Unlimited) are good for the entire year, regardless if you choose to cancel before your year is up. If you cancel an annual subscription, your plan will not renew for the following calendar year - please note that it will not end your current subscription. We do not offer partial refunds if you choose to cancel your annual membership halfway through your term.
Refunds
Since all products and content with a Crew subscription are available immediately when you sign up, both monthly and annual plans are non-refundable since they are billed in advance. We do not offer partial or full refunds on monthly or annual Crew subscriptions.