If for any reason you are not satisfied with your order, please contact us right away.
Under EU Consumer Rights law, you have the right to withdraw from your order within 14 days, no questions asked.

What's covered

• Digital products (PDF patterns, classes and memberships): Your 14-day withdrawal window starts when you place your order. Please note that if you have already downloaded your pattern or accessed your class or membership, your right to withdraw no longer applies.

• Physical products: Your 14-day withdrawal window starts when you receive your order.

How to request a return

Please fill out our return form before shipping anything back to make sure you are eligible. Our team will review your request and follow up with next steps within 14 business days.

About your refund

Return shipping is at your own cost. Once we approve your return, your refund will be processed and a credit will automatically be applied to your original method of payment within 14 days of the item being returned to us.