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Shipping Terms

SHIPPING TERMS

We ship through Canada Post and USPS, and both are experiencing widespread delays as a result of the COVID-19 pandemic. Canada Post has suspended delivery guarantees for all services and as a result, you should expect delays for both regular and express shipping. We are not responsible for any delays that may occur once shipments have left our studio.

Please double check your address and ensure it is correct before confirming shipment.

INTERNATIONAL SHIPPING

Australia + New Zealand customers:

Please note our most affordable shipping service is experiencing extreme delays. Please be aware it can take up to 60 days for your package to arrive at its destination.

International customers:

Please note that due to very long delays and many lost shipments as a result of the pandemic, we are only offering tracked services at this time. These services ensure you can track your packages, and are insured against loss. Thank you for your understanding.

VAT TAX FOR EU & UK CUSTOMERS

Due to new legislation in the EU and UK, as of July 2021 we are legally obligated to collect and remit VAT tax on all digital AND physical products with a value under $150. Packages entering your country without proof of VAT payment may not be delivered to you. Thank you for your understanding.

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